Return & Refund Policy – Vijayeshwara.in
At Vijayeshwara.in, customer satisfaction is our top priority. If you're not fully satisfied with your purchase, we offer a simple and transparent return and refund process.

✅ Eligibility for Returns
You may request a return, replacement, or exchange within 3 days of receiving your order, only under the following conditions:

You received a damaged, defective, or wrong product

The product received is different from what was shown on the website

The product has missing components or is not as described

📦 Conditions for Accepting Returns
Please ensure the returned product meets the following conditions:

The product is unused and in original condition

All tags, labels, and packaging are intact

Includes any accessories, freebies, or manuals (if applicable)

Returned in the same packaging as delivered

Note: Products that do not meet the above conditions may be rejected during quality checks.

🔁 Exchange Policy
We offer a free exchange for size or color issues, subject to stock availability.

Exchange requests must be made within 3 days of delivery

Exchange will be processed and delivered within 3 to 7 business days after approval

To request an exchange, please contact us at

📧 support@vijayeshwara.in or

📱 Call/WhatsApp: [Your Customer Support Number]

💰 Refund Process
Once we receive and inspect the returned product:

If approved, the refund amount will be credited to your original payment method

Refunds may take 5–7 business days to reflect in your account

For Cash on Delivery (COD) orders, we will initiate a bank transfer after confirming return eligibility. You’ll be asked to securely share your bank details via email or WhatsApp.

📬 How to Request a Return
To initiate a return or exchange:

Email us at support@vijayeshwara.in with your Order ID and reason for return

Attach clear images of the product if it’s damaged, defective, or incorrect

Our team will respond within 24–48 hours with the next steps

We may arrange a reverse pickup (if available in your area) or ask you to courier the product back to us.

❗ Important Notes

Only one replacement is allowed per order

If your location is not serviceable for pickup, you may be asked to self-ship the return

Shipping fees are non-refundable, unless the return is due to our error

Returns made without prior approval will not be accepted.